Fantastic service from start to finish. The windows, frames and sills all came up brilliantly and the team were polite throughout.
Website terms and service conditions for AllKleen Ltd.
These terms explain how this website may be used and the basis on which exterior cleaning services are quoted and supplied.
Last updated: 19 October 2026
These terms and conditions apply to your use of this website and, where relevant, to exterior cleaning services supplied by AllKleen Ltd. By using this website or requesting our services, you agree to these terms to the extent applicable.
1. Website use
This website is provided for general information about AllKleen Ltd and the services we offer. While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all content is complete, current or free from error at all times.
2. Quotations
All quotations are provided subject to inspection, access requirements, site conditions and any additional work identified after the initial enquiry. Unless stated otherwise, quotations are estimates only and may be revised where the scope of work materially changes.
3. Booking and access
Customers are responsible for ensuring safe and reasonable access to the property at the agreed appointment time. Where access is restricted, unsafe or not as described, we reserve the right to reschedule the booking or revise the quotation accordingly.
4. Service delivery
We will use reasonable care and skill in carrying out all work. Cleaning methods are selected according to the surface, condition and access available. Some staining, surface wear or pre-existing damage may not be fully removable by cleaning alone, and no guarantee is given that every mark or defect can be eliminated.
5. Weather and rescheduling
Exterior cleaning is affected by weather and safety conditions. We may need to postpone or rearrange bookings where adverse weather, site hazards or other circumstances make it unsafe or impractical to proceed.
6. Payment
Payment terms will be confirmed at the time of booking or quotation. Unless otherwise agreed in writing, payment is due within the period stated on the invoice. We reserve the right to charge interest and reasonable recovery costs on overdue sums where permitted by law.
7. Cancellations
If you need to cancel or rearrange a booking, please give as much notice as possible. We reserve the right to charge a reasonable cancellation fee where work has been specifically allocated, significant preparation has taken place or cancellation happens at short notice.
8. Customer responsibilities
- Provide accurate information about the property, service required and access arrangements.
- Inform us of any known defects, fragile surfaces or special risks before work begins.
- Secure pets, vehicles and personal items where needed to allow the work to be completed safely.
9. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded by law. Subject to that, our liability is limited to the value of the services supplied or the amount covered by applicable insurance, whichever is appropriate in the circumstances. We are not liable for indirect or consequential loss.
10. Intellectual property
Unless otherwise stated, the content, design, text, graphics and branding on this website belong to AllKleen Ltd or are used under licence. They may not be copied, reproduced or reused without prior written permission.
11. Third-party links
This website may include links to external websites for convenience. We do not control or endorse third-party websites and accept no responsibility for their content, availability or privacy practices.
12. Privacy
Personal information submitted through this website is handled in line with our privacy policy. Please read that policy for more information about how your data is used and protected.
13. Governing law
These terms are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable law provides otherwise.
14. Changes to these terms
We may update these terms and conditions from time to time. The latest version published on this page will apply from the date it is posted.