How AllKleen Ltd collects, uses and protects personal data.

Last updated: 19 October 2026

AllKleen Ltd is committed to protecting your privacy. This policy applies to personal information collected through this website, including information submitted through our enquiry form or when you contact us directly by email or telephone.

1. Who we are

For the purposes of UK data protection law, AllKleen Ltd is the data controller for personal information collected through this website. If you have any questions about this policy or your personal data, you can contact us at info@allkleenltd.co.uk.

2. Information we collect

We may collect and process the following categories of information:

• Contact details such as your name, email address, telephone number and postcode.
• Information you provide about the services you require and the contents of your message.
• Technical information associated with your enquiry, such as your IP address, browser type and the date and time of submission.
• Website usage information that may be collected by your browser or web server logs.

3. How we use your information

We use your information to:

• Respond to your enquiry and provide a quotation or service information.
• Arrange, deliver and manage our services where you choose to instruct us.
• Maintain website security, prevent spam and investigate misuse.
• Keep internal business records and improve our services.
• Comply with legal, regulatory and accounting obligations.

4. Lawful basis for processing

We process personal information where it is necessary for our legitimate interests in operating and improving the business, where it is necessary to take steps at your request before entering into a contract, where it is necessary to perform a contract with you, or where we are required to comply with a legal obligation.

5. How long we keep data

We keep enquiry information only for as long as reasonably necessary for customer service, record keeping, legal compliance and the establishment, exercise or defence of legal claims. Where no ongoing business relationship is established, we will not retain enquiry data for longer than necessary.

6. Sharing your data

We do not sell your personal data. We may share information with trusted service providers who support our website, email hosting or business operations, but only where this is necessary and subject to appropriate safeguards. We may also disclose information where required by law or to protect our legal rights.

7. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss or disclosure. However, no online transmission or storage method is completely secure and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you may have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, request erasure, object to processing, ask us to restrict processing or request transfer of your data in certain circumstances.

9. Cookies and analytics

This website may use essential technical functions and standard server logs to help keep the site secure and operational. If analytics or non-essential cookies are introduced in future, we recommend updating this policy and implementing an appropriate cookie notice or consent mechanism where required.

10. Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of third-party websites and encourage you to read their privacy policies.

11. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office in the UK.

12. Changes to this policy

We may update this privacy policy from time to time to reflect legal, operational or website changes. The latest version will always be published on this page.